I am not a satisfied customer. I had service performed on a toilet that originally i was told would be $330 or so... or i could spend $525 ish and replace. I said replace it. Then since it was a rear-discharge toilet it would be over $800 to replace or $440 to rebuild. There were NO different parts utilized, and I had just installed new "guts" a week prior. For this i had to pay $440! Why??? Then since it did not fix the issues i had to buy a new toilet. I waited on a price.. no price came. Then at 10 am I called to get a price and was told they were waiting on the supply house to open. Really? I don't believe that for a second. If its not done, don't lie to me. Unacceptable. I finally had to call again and was told i would get $220 credit towards the new one. I requested to talk with the owner - twice i asked. Has yet to happen. I will be looking for a new plumbing company for my residence and commercial property which you also were servicing.