I've had a good experience working with them. I have six kids in the house, so I experience plumbing issues fairly regularly. What I really like about ClearWater is how responsive they are. I tend to have emergencies that need to be addressed, and they are able to send out a technician expeditiously in order to take care of whatever issue I'm having. Their technicians are friendly, they arrive when they say they're going to, and they make sure to clean up once they're done working. I'm happy to continue using their services!