Like all companies, products are usually the same and service is what counts in recommending. We have used Albright for 10 years and during that time we have had mixed feelings about the service technicians who came out. Mostly mediocre didn't talk to you, spent maybe 10 minutes, and or misdiagnosed something. Mr Albright was always available for our concerns and would send some else, if they proved inadequate.

But this month, when it was time to get the Air Conditioning serviced, they sent out Rudy. Wow!!! Do not know where they found him, but never has there been a better service technician. He took the time to clean, inspect, measure and explain. He is what all customers want in service. The epitome of high end service. As long as Rudy is there, Albright will be our provider. Go Rudy !!!!!!!!