I just had major work done by Benjamin Franklin Plumbing. I have used them many times before. This time was to replace our water heater and change out some faucets. I keep using them because of the quality of workmanship. The technicians and the office staff are always so pleasant which is greatly appreciated. I highly recommend Benjamin Franklin Plumbing to everyone. I know they will be out again to maintain the new system and they are so friendly that I almost look forward to their visits.