Business Description:
Benjamin Franklin Plumbing is the only plumbing company to promise perfect punctuality. Your time is valuable and we know it. Call us for all of your plumbing needs!
Categories
plumbers & sewer repair
Clockwork
Work created new problem by creating a loose pipe joint that would up costing us money despite our service contract. We had to call the tech to return. Very, very annoying.
You tech's are quite good and very informative, however they tend to look for every tiny little thing that needs potential repair even if not causing a problem. They are salesmen first and techs second. Your prices for routine repairs are ridiculously high... $166 to replace a toilet flush handle?... you're out of your freaking mind! I doubt that we will continue the contract after the first year is up. We will go back to using a plumber we've used for many years without problems.
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