Whatever the issue has been with my furnace or air conditioning, TMI has led me thru the process and I have been happy every time. I just recently had to replace my air conditioning system and I am so happy with my new conditioners. They’re quiet and are actually nice looking outside! The guys who worked on replacing the old systems did a great job. Woody came out and gave me the estimate and I was fortunate enough to get a rebate! I even received a Hungry Hobo gift certificate in the mail with the thank you note the guys sent to me! They go above and beyond. I will only use TMI in the future for all my HVAC needs.