We contacted Springfield Restoration & Remodeling because, for the first time in forty-three years, we had an ice dam build up on the upper roof of our house, which created a back up of water that got under our flashing and siding, and ended up leaking in under our window. We had first talked to our insurance who recommended them to us. They came out promptly and evaluated everything their work might encompass. They removed the ice dam, and then discussed what might be needed for follow-up work. But, since they came out so quickly and caught it when they did, it did not require anything extra, such as taking apart the roof. They also discussed the possibility if there were any further signs of damage, but that did not turn out to be the case. They did their work promptly and cheerfully, and I thought the charges for the job they provided were quite fair. I would definitely consider them again.