Used these guys for 11 years for servicing my heat pump and they did ok. I wanted a new system so I called their salesman. The Salesman was terrible, always too busy to call back, Expensive quotes and general run around so I bought from another company. I called today and asked if they could service it ( cleaning ) because I know several of the techs that work for the company but they informed me they would not come out to service because I basically did not buy the new unit from them. I was called back and told " we do not make any money off of cleanings ". They were just mad because I did not purchase a unit off of them. Terrible Company, steer clear.