I love their service. Very professional and courteous. I highly recommend for service. I just tried scheduling routine maintenance and didn’t quite get what I expected. I would think I could schedule a time for maintenance, but that is not the case. I don’t know when they will arrive. I know the day and that is all. So I have to block off an entire day of work because I can’t get a time. I would think one should be able to get a time. Not just a day.