Joseph Giannone Plumbing, Heating, & Cooling has been the only service company that I have used, so I do not have anyone to compare them to. But so far, I have been happy with my recent experiences. I had a plumbing issue that was resolved, and overall, it was alright. Their prices are a bit on the higher side though, and the last time they came, their diagnosis was slightly off. I called another company, who gave me a lower price to fix the same issue. But, they are good to deal with and are very dependable. Their point of contact is a very sweet lady. She is always calling to remind me about an upcoming maintenance appointment and to make sure I'm penciled in. I really appreciate that, and it speaks volumes for me. Their work is good, so until I find someone with good services and better prices, I will continue using them.