My experience with A1 Carpet Care was okay. They came and cleaned 4 rooms in my house. There were some stains they couldn't get up and although they told me that some of the stains wouldn't come out, I feel as though they should have at least tried to do something extra to get the stains out before giving up. Other than that, the guys were really nice. Their customer service was good. They did the job in a reasonable amount of time.