I had a very good experience with Caldera Spas. The salesman I dealt with was very informative and knew the product very well. The information and he gave and the way he presented it inspired confidence in the product. Once the purchase was complete, they delivered in a timely manner and helped set up the spa. Everything went well. Their customer service is excellent, and whenever I've called post-purchase with any issue, they have been very responsive and helpful. The day after the installation, our salesperson came to the house to show us various functions and operations related to the product. Their pricing was reasonable, given the quality of the product. I was happy enough that I have already recommended them to others.