great overall eperience Read More
great overall eperience Read More
Good Service, Good Product!
Caldera Spas were really very good. The purchase and installation process was smooth and easy. They did what they promised and the whole thing was done on time. Their employees were professional and efficient in the installation and they clearly knew their product.... Read More
I Would Highly Recommend Them
Caldera Spas was very nice and welcoming when I arrived at their store. They explained everything to me since I'm new to owning a hot tub. They were very informative regarding everything that I needed prior to purchasing it--especially about the electricity and what... Read More
My Grand-Kids Love the Spa
My experience with the spa I purchased from Caldera Spas has been great. My grand-kids love it. I hope to use it a lot more, especially during winter, which I hear is nice. It's been almost a year since it was installed and so far we've had no issues, although we do... Read More
Friendly sales staff
We went in on a recommendation and bought a spa. Delivery and set up went well and Carol our sales rep called to see how it went then came out to the house to go over everything. Read More
Great Customer Service!
I purchased a spa with Caldera Spas in early March and they delivered it recently. They went through the whole installation process with us just in case anything went wrong we would know how to repair it ! They also put them chemicals in the water and gave us... Read More
It was good
Caldera Spas came out when I had some questions. They were professional, on-time, and friendly. I bought a hot tub from them, and they installed it. The experience was good. Read More
The Product is Great
The spa itself seems very well manufactured. Jets are in good places and we are enjoying the two loungers. The delivery guys needed some customer service training. When we rain into problems with the electrical, a couple of calls to the store had has on the right... Read More
Experience Was Fine, but Delivery Kept Getting Rescheduled
Our initial experience with Caldera Spas was fine, but our delivery was rescheduled multiple times and we had to keep calling to find out what was going on. The price was fine, but I definitely wished they were more accessible because it was really hard to figure... Read More
Knowledgeable And Helpful Service From Kevin!
We went in and spoke with Kevin at Caldera Spas. He was super helpful and knowledgeable. During the sales process he explained the different styles and product offerings. Upon delivery, we were going to use a dolly and quickly discovered that wasn't going to be... Read More
Five Stars All Around
We purchased a spa from Caldera Spas and have been very happy with it. They did a great job from beginning to end. It's definitely been a five star experience! Read More
Happy With Purchase And Value!
I recently used Caldera Spas to purchase a hot tub. The selection was great! The tub we ended up choosing is fantastic. I'm really happy with the purchase and value. It was great features. The follow up service was great! I just wish they would do more in terms of... Read More
We got a hot tub through Caldera Spas and we love it. It's very comfortable and relaxing and the installation process wasn't as complicated as we expected. The sales rep went over everything with us thoroughly and we have had no issues or complaints so far. We are... Read More
We got our hot tub through Caldera Spas and they were great. They handled the purchasing very well and addressed all the concerns we had. Their staff was knowledgeable about the products and presented everything in a professional manner. The installation was... Read More
Helpful after the sale.
Friendly, helpful people - even after the sale. Read More
Excellent customer service!
We purchased a tub from the Santa Fe store and couldn't be more pleased with the result. The people at Caldera Spas are more than patient. From the time we purchased the tub to the time it's installed was about 4-6 months. Caldera stored it for free without question. Read More
We bought a Retreat 110V spa and we absolutely love it! The associates gave us good instruction and it's everything they said. We knew what we wanted when we walked in the door and they didn't try to high sell us on anything. The installers were professional and... Read More
We love our spa
Everything about Caldera Spas was just great. From the salesman to the installation crew everyone was just so great and helpful. The salesman helped us get the perfect spa for our home and the installation crew was flawless in their execution. We absolutely love... Read More