Business Description:
Categories
spas
Great Spa! Poor Customer Service
I purchased a spa, which is wonderful, from CareFREE Spas of Albuquerque. While I'm happy with the purchase itself, I must say I was unimpressed with this company and their customer service. There was no follow-up, after my purchase, and I received no callback when I phoned in with questions.
The price for the spa itself was reasonable (it was the deciding factor in me choosing CareFREE, actually), but their estimate for the amount of electricity required to power the spa was dramatically inaccurate (it uses twice as much!), and their lacking customer service was disappointing. Thankfully, I can soak away my disappointments in a truly wonderful spa.