Business Description:
At White Plains Chrysler Jeep Dodge, we offer new Jeep, Dodge, Ram and Chrysler cars in White Plains, NY along with used cars, trucks and SUVs by top manufacturers.
Categories
auto dealers
White Plains Chrysler Jeep Dodge
70 Westchester Ave, White Plains, NY 10601, USA
(914) 946-2600

Service

Total Experience

Will Recommend

Evan Z.

Chester, NY

White Plains Chrysler Jeep Dodge

Sugar service; threatening staff

This used to be two stars but someone calls and threatens you when you leave reviews. Now it's one star. Avoid this place.

Several team members were not respectful during service. There was no rental available and no arrangements were made to help me obtain a rental. Issues still remain after the repair that nessecitate further work.

comments

Dear Mr. Evan Zucker,
As a Customer First Award winning dealer, we want to learn from our mistakes. Our records indicate that we did EMERGENCY transmission repairs on your vehicle (which you bought elsewhere), and that we provided you with a loaner vehicle while the service was being performed. I know it must be disappointing to you and to us that the vehicle had this breakdown with only 1,500 miles. I called to learn what more were you expecting and why you gave us only two stars but you did not want to discuss it. Sincerely,
Augie Difeo

White Plains Chrysler Jeep Dodge commented on 06/10/2018