I had a terrible experience with White Plains Chrysler Jeep Dodge. I dropped my car off there at 8.30AM for servicing and to get the tires rotated. Around 10AM the lady there tells me it's almost done. It wasn't done until 12.30. Every time I asked her how much longer it would take, she said five minutes. They could have just told me outright instead of stringing me along with the wrong time. She never did that. I had an appointment which I had to cancel at the last minute. Later, an issue they were supposed to take care of popped up again. So they didn't even fix it. They were also pretty rude. They were arrogant and a salesman responded to a query of mine about a Dodge that I couldn't afford it. I had left a message with their manager, to which she never responded. Both the sales side as well as the service side were atrocious.