Rug Renovating did an area rug cleaning job for me and they did great. They were very reliable and they were on time, just like they had promised. The work itself was done just properly and their technicians were professional and efficient. I also appreciated that they were friendly and spoke Spanish, as my mother was home and she's a Spanish-speaker. We don't have that much time in New York, and they were quick at finishing the work, just fast and easy, just the way I like it. Their customer service is pretty good and they were prompt in responding when I called them up. Overall, I was quite happy with them.