I've been working with Rug Renovating for a few years, now, and have definitely been very pleased with the consistency of their service. They're extremely professional and have been very reliably available, timely, thorough, and polite. Most recently they cleaned six rugs for me, and they were as pleasant to work with as ever. I'm very satisfied with their service and would definitely recommend them to others. Thank you, Rug Renovating!