I always have a good experience with One Hour Heating and Air Conditioning. They always come out to me quickly when I call. They have serviced my air conditioning and heating units and there are never any issues. I have a contract with them to perform checks every so often and then always come on time without needing to be reminded. Their technicians and representatives have excellent customer service. I did use another less expensive company before, but they did a lousy job, so the more expensive pricing is worth it. I have used them for a year and a half now and I will continue to use them in the future.