I have worked with Benjamin Franklin Plumbing Dayton for several years and their work in the past was fine but their most recent work on my bathtub did not turn out well. They replaced a bathtub stopper but didn't install it properly. I had to call them back out and pay for new parts but when they fixed it they used the old parts, not the new ones and I was still charged $350. I will not be continuing with them and I would not recommend them to others.