We'd misplaced the paperwork that enables us to renew our service contract for 2018. Requested a copy of the contract be emailed so we could return same with a check and have NO worries about our coverage going forward.
Ms Davis unhesitatingly emailed said contract and within 96 hrs - we were covered and our check cashed. On the phone, Ms Davis serves as an outstanding exemplar of your company. Friendly, courteous, and positive throughout all phases of this transaction. She made a long-standing customer very pleased. If possible, cut her loose from work early (say 2 hrs) some day . . . . and of course, with pay ! (not joking here !)