It was our first time doing business with Rug Renovating, they provided us with terrific customer service and the quality of work was terrific! I got their company name from a designer that I highly respect so I knew that they would do a great job. They cleaned a couple of my rugs and everything went very smoothly. They did a great job, there is truly nothing I would recommend they do better because of how smoothly their whole process was. They communicated with me very well throughout the whole process and got the job done quicker than I expected. My rugs look and feel great. I would definitely use them again. Thanks.