I'm happy with the results. I recently used their services for the first time to have one of my rugs cleaned, and I think it turned out good. Their technicians picked up the rug from my home and returned it to me once the cleaning was done. The cleaning process took a little bit longer than I was expecting it to, but I think it looks nice overall. I found their prices to be fair for the work done, and I would use their services again in the future.