Rug Renovating did a great job cleaning my rugs. I had a really tough stain for them to work on. They came out and did a good job. I noticed that some of the stain was still showing, so I called and asked if they could work on it a little more. They came out so quickly that I was amazed. They got the stain out; that was amazing too. They were very pleasant and friendly. I recommend them. I plan to keep using them. They worked until they got a very difficult stain out, and that was impressive.