I have used Rug Renovating for quite a long time and they are really good! I mean the "Tops" when it comes to rug cleaning. That is why I keep going back to them. I have dogs, and well, you know what dogs do. But Rug Renovating is very reliable. They get the rugs clean, and back to you quickly. If they have any questions at all, they call you. I have been very pleased with them, and have recommended them to all my friends!