Rug Renovating did a very nice job for me recently. The technician was very professional and seemed to know what he was doing. However, I felt that they were overly expensive. There was also a glitch in communication with their office. Apparently, they had called my home to ask me a question. They left a message. I called them back and left them a message. After a couple of weeks passed and I never heard back from them I tried calling them again. This seemed to drag out and I could not believe it would take nearly two weeks to get back to me. Anyway, the service was okay but I am not sure because of the extremely high prices that I would use them again and I might or might not refer them to anyone.