I can’t complain about their service, but the rugs didn’t come out as clean as I hoped
I have used Rug Renovating in the past, so we had them pick up two carpets to be cleaned. The workers who picked up the carpets were very friendly and courteous. They were prompt, they kept me informed and gave me windows of time for both the pick up and the delivery. With all the government regulations now perhaps, they are using different chemicals for cleaning because the rugs did not come out as clean this time as they did last time. There are some water stains from the radiators that didn’t come out this time but did the previous time. Don’t get me wrong, they are very nice people and they have very good customer relations, but I am just not as happy this time with how the cleaning came out as I was in the past, it was a personal disappointment. I am not sure if I will use Rug Renovating again.
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