Business Description:
Rug Renovating is largest fine rug and fine home furnishing cleaning and repair service in the country. Proudly serving the NY, NJ, CT metropolitan areas since 1896!
Categories
carpet & upholstery cleaning
Rug Renovating
532 N Grove St, East Orange, NJ 07017, USA
(973) 675-8313

Service

Total Experience

Will Recommend

Christine M.

Point Pleasant , NJ

Rug Renovating

Absolutely Great!

I took my rug in to Rug Renovating myself. They offer a pick-up service for customers, but at the time they were offering an incentive of 10% off if you took it there. Since I was going to be in the neighborhood I decided to take it in. While I was there I met several of their employees and saw how they examined my rug and had a view of their process. They have very good customer service; their staff is responsive and friendly. I was very happy with the job they did as well. I had bought a second-hand rug and it hadn't been cleaned in about seven years. I don't know when it had last been vacuumed either. But I had really liked it so went ahead and bought it. They did such a professional and competent job in cleaning my rug that I was very, very happy. They made me fall in love with my rug again! The other thing I want to note is that I didn't have a recommendation or anything for them, so I went on their website to just get an idea about them. The thing I really liked about their website was that they had a lot of information on rugs and they showed their system and process. So I felt like I was quite well-informed even before I went in there. Overall, I would definitely recommend them highly.

comments

Thank you so much, Christine! We are thrilled to hear that you are pleased with our company. Here at Rug Renovating, we always strive for excellence, and we appreciate your kind words.

Rug Renovating commented on 09/22/2017