They do a great job. I have used Rug Renovating many times to have my rugs cleaned, and I am always pleased with the results. The staff members there are able to get my rugs clean and free of spots and stains in a timely manner. In my experience, their technicians are prompt, polite and friendly when we speak, and the quality of the work they do is reliable. I will definitely use their services again, and I'm happy to recommend them.