Very professional
Joanne is very responsive and helpful
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Business Description:
Rug Renovating is largest fine rug and fine home furnishing cleaning and repair service in the country. Proudly serving the NY, NJ, CT metropolitan areas since 1896!
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Categories
carpet & upholstery cleaning
Service
Will Recommend
Total Experience
Cleaned and returned quickly.
The men who came were kind and efficient and patient. They took my carpet, cleaned it and then returned it. All people I dealt with were professional. The best part is I have a clean carpet!
Would recommend to everyone!
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Rug Renovating is the best
Rug Renovating is the best. Expensive, but quality work and well worth the price.
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Very good service!
We have used Rug Renovating over a number of years, and we always get very good service from them. We started using them after a number of other firms were not satisfactory, and an interior designer recommended them to us. They are a very responsive company, and if...
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They were fantastic!
Rug Renovating recently cleaned both rugs and upholstery for me. They did a very thorough job, and they were amazing. They took a lot of care to move the hard furniture so that their machine would not scratch it, or get any water on it.
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Outstanding
We had two of our rugs cleaned and I was nervous as I had worked with the same company for 20 years back in Boston. Our rugs are very expensive so releasing them to a company I wasn’t familiar with at all made me very nervous. Rug Renovating did an amazing job and...
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they ruined my silk rug and over charged me too
If you are reading this review you are likely thinking of using Rug Renovating. I read the reviews too, and the most were about their cutting off fringes - so I assumed their service would be fine as long as i told them not to cut the fringe off my rug, I was...
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Excellent Cleaning and Service
Very thorough and professional
Would highly recommend
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Gteat setvice
Best in the business. Don't hesitate to use these people. They are great
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the men who did the cleaning, Tony and Joe did a great job.
They came on time. They were fast and efficient. It was a pleasure to have them working in my home. My rugs haven't been this clean in a while. I believe they also use a chemical disinfectant, so they smell clean as well
Than you
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Nice people, and we appreciate how honest they were!
We asked Rug Renovating to clean a couch for us. There was a particularly bad stain on it. They were very honest about the problem, and they told us that they would not be able to get the stain out, due to the nature of the stain. We really appreciated how upfront...
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Wonderful!
I love them in general. It's always wonderful when he's here. Rug Renovating does great work.
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I use them all the time!
Rug Renovating is a good company. I use them all the time and have used them for many, many years. Twice a year they come, once to bring my fall/winter rugs, and then again to take those away and bring in my spring/summer rugs. They're great.
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Rug cleaning review
Everyone was fantastic! Super responsive, very professional on the phone, by text and when they came to get the rugs and when they were returning them. My rugs look fantastic. I will definitely recommend them.
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excellent work
excellent work reliable and honest
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Very poor performance.
I have used Rug Renovating in the past and they always did a tremendous job, albeit expensive. This time, however, not so good. Rug is being returned with pet urine stains with an eplanation that if I want them eliminated I can pay an additional $1,600 fee, and...
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Always great
I have been a loyal customer for over 30 years.
Always terrific service, beautiful repair work, I would not consider using anyone else to clean my Oriental rugs.
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I am so happy with the results of your service ! I thought I had to throw my rug in the garbage because it was so dirty! But after it got cleaned by you, my rug look knew !
After the cleaning my rug look like knew and beautiful!! Thank you so much!
Theresa Pollard
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Great job cleaning
They were very prompt on their arrival.The men that came to my house were very polite. They did an excellent job cleaning. They first went over the job that they were going to perform. Didn’t want me to be dissatisfied if some of the stains couldn’t come out.
Would...
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All good. Thank you.
Excellent work. Professional capable cleaners.
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