Great experience-as always
I have been a customer of RR for over 15 years and have never been disappointed by any aspect of this company’s services. The delivery crews were always professional and polite. RR is the reason my rugs have lasted for so many years. Read More
Great service and quality work.
Great service and quality work. Would definitely use again. Read More
Thank you!
Many thanks to Paul at Rug Renovating for cleaning the church's rug! The service was amazing and the rug turned out beautifully! We are so appreciative of your kindness and are happy to sing your praises! $@!#% Church Manhasset Read More
Exceptional across the board.
Deep coffee stain on a light colored rug, happened about two weeks after the city went into covid lockdown. Waited a year to deal with it. Everyone on the team from the reps on the phone, to the techs who pick up and drop off were candid, knowledgable and thorough.... Read More
I Was So Impressed!
Rug renovating cleaned my area rug and repaired a damaged area. The rug looks perfect!! I was so impressed with how they did the repair as I never thought it would look as good as it does. Read More
The one and only because they are the best!
Rug Renovating gets everything right. They have been caring for my beloved Tabriz rug for 30 years. It looks as good as they day I brought it home. They have cleaned it and repaired it when moths did damage. Every person is a professional. Morgan is always... Read More
The guys did a terrific job
Polite snd efficient workmen. Read More
Ruined my rug
Sent my silk rug out for cleaning when we moved Mainly to get it out of way and to have delivered to our née home. When rug was delivered I was shocked. They ruined my rug. All the color was taken out!!! Customer service took no responsibility Wanted to... Read More
Not worth the bother
RR told me additional work needed to get done besides requested cleaning. I thought it better to communicate via email since the rep talked so fast and each phone call prices changed but what RR did was agree to do work via email then on delivery hand me receipt... Read More
Overcharged rip off
Rip off again! Read More
Very Satisfied!
They did everything as they said they would. Explanation of the process was very clear and the price quoted was price charged. Pick-up and delivery time are given and they stuck to it. Very Satisfied. Read More
Professionalism, Punctuality, Quality, Responsiveness
They did everything as they said they would. Explanation of the process was very clear and the price quoted was price charged. Pick-up and delivery time are given and they stuck to it. Very Satisfied. Read More
Professionalism, Punctuality, Quality, Responsiveness, Value
Rug renovating cleaned my area rug and repaired a damaged area. The rug looks perfect!! I was so impressed with how they did the repair as I never thought it would look as good as it does. Read More
Very Satisfied, rugs cleaned picked-up and delivered on time.
I was told the Cost, How my rugs would be cleaned, and when they would be brought back. Service was great delivery was efficient and very professional. The process was completely worry free. Thank you Rug Renovating. Read More
Professionals. Excellent service.
Professionals. Excellent service. I had two rugs cleaned and one rug repaired. I was not able to tell where the repair was done once the rugs were returned. From start to finish the process was easy. Customer service was in constant contact about the process. I... Read More
Fine Job!
Rug Renovating does a fine job of cleaning my rugs. They provide excellent service that I have never had a problem with. I always highly recommend them to my family and friends. Read More
Excellent Service! My Rugs Always Look Great!
Rug Renovating always does an excellent job of cleaning my rugs, that is why I have used them for many years. They have great customer service skills and that is one of the many reasons that I recommend them. The professionalism of their employees is... Read More
Quality Work!
Rug Renovating does a fantastic job every time they clean a rug for me. I have been a customer of theirs for over fifteen years. My rugs always look so much better when Rug Renovating cleans them for me. They have a pick-up and delivery service, which is... Read More
Experts at their job!
Rug Renovating does a great job for me, and I have been very happy with them! I highly recommend them to everyone! They are experts at what they do! Read More
Perfect
I have dogs that love to run through this expensive rug of mine, so I chose to start having it cleaned by Rug Renovating. Each time I've been so happy with how it came out. The people who come out are very professional and nice, and they always make sure my house... Read More
