Rug Renovating

Business Description:

Rug Renovating is largest fine rug and fine home furnishing cleaning and repair service in the country. Proudly serving the NY, NJ, CT metropolitan areas since 1896!

Categories

carpet & upholstery cleaning
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Reviews

5 Stars

Brooklyn, NY

5

Superb work

I had a gorgeous Pakistani rug that needed cleaning and restoration. They did a marvelous job and were clear communicators throughout. Thrilled with their work. Read More

5 Stars

Brooklyn, NY

5

Rug Renovating completely renovated my rugs.

Rug Renovating performed miracles on my dirty somewhat damaged rugs. I gave them 3 rugs which were in a rather sad condition. And received back three rugs which looked almost brand new and brought my living space to life. The customer service was wonderful as was... Read More

5 Stars

Hi Ho Kus, NJ

5

Professional. Helpful.

All told, a good experience in caring for my carpets. Cleaning, repair. Not cheap, however. One mistake in billing quickly rectified. Delivery people very helpful, good at laying carpet and very nice. Read More

5 Stars

Pelham , NY

5

Great service

Hurricane Ida did a number on my 2 orientals. Tho company not only cleaned them thoroughly ( no stench anymore!) but they also repaired them. They are gorgeous again! Read More

1 Stars

New York City , NY

1

Complete disaster and no customer service

It was a complete disaster. They actually didn’t do anything to my rug and charged me full price for the job. They picked up the rug (even that was delayed by 2 days with no communication on their end) then they send me pictures of the rug with these black marks... Read More

5 Stars

New York, NY

5

TLC for rugs

TLC for rugs. Read More

4 Stars

New York, NY

4

Great job rug cleaning

They are professional , polite, did a great job and the guys that come to pick up/drop off are great. Read More

5 Stars

New York, NY

5

Delightful experience.

Both Morgan, with whom we arranged for the rug cleaning, and the fellows who picked up and returned the rug, were great. And the rug looks fantastic. Read More

5 Stars

Tinton Falls, NJ

5

Excellent service

The team that picked up our rugs was professional and personable. We enjoyed speaking with them. They were very efficient too. Anthony, the delivery man was also excellent. He arrived on time and was able to place the carpets exactly back where they belonged. We are... Read More

5 Stars

New York, NY

5

The service, from booking the appointment and

The service and communication, from scheduling the appointment, to pick up, rug diagnosis and cleaning, to delivery and reinstallation, was excellent. I recommend this company in highest terms. Read More

5 Stars

Bayonne, NJ

5

My carpet looks revived. Great job

This is the second time I used Rug Renovators and was once again very satisfied I found them to be helpful and professional From start to finish I will definitely recommend this company Read More

5 Stars

Monroe Township , NJ

5

Very happy with the rug cleaning

Men were very cordial and did a good job. Read More

5 Stars

Long Beach, NY

5

Great experience

My dog chewed the binding on a handmade Turkish rug that my mother personally carried back from Europe. They not only repaired the damaged section but also removed the corner tassels and rebound those areas to disincentivize the dog from further damage. They were... Read More

5 Stars

Quogue, NY

5

The guys did a terrific job

Polite snd efficient workmen. Read More

5 Stars

Nyc, NY

5

Great experience-as always

I have been a customer of RR for over 15 years and have never been disappointed by any aspect of this company’s services. The delivery crews were always professional and polite. RR is the reason my rugs have lasted for so many years. Read More

5 Stars

Glen Risge, NJ

5

Great service and quality work.

Great service and quality work. Would definitely use again. Read More

5 Stars

Manhasset, NY

5

Thank you!

Many thanks to Paul at Rug Renovating for cleaning the church's rug! The service was amazing and the rug turned out beautifully! We are so appreciative of your kindness and are happy to sing your praises! $@!#% Church Manhasset Read More

5 Stars

New York, NY

5

Exceptional across the board.

Deep coffee stain on a light colored rug, happened about two weeks after the city went into covid lockdown. Waited a year to deal with it. Everyone on the team from the reps on the phone, to the techs who pick up and drop off were candid, knowledgable and thorough.... Read More

1 Stars

Long Beach, NY

1

Ruined my rug

Sent my silk rug out for cleaning when we moved Mainly to get it out of way and to have delivered to our née home. When rug was delivered I was shocked. They ruined my rug. All the color was taken out!!! Customer service took no responsibility Wanted to... Read More

1 Stars

Nyc, NY

1

Not worth the bother

RR told me additional work needed to get done besides requested cleaning. I thought it better to communicate via email since the rep talked so fast and each phone call prices changed but what RR did was agree to do work via email then on delivery hand me receipt... Read More