Tom W. is the professional plumber who immediately showed up in a HOLIDAY WEEK the day we found the horror of our bathroom leak. It can't be stressed enough that Coolray Heating, Air, Plumbing, and Electrical is a FULL SERVICE organization who deployed an experienced professional to our home.

Tom came in with his knowledge, expertise, and diagnostic gear and found the problem right away. He was able to help us prevent further damage, and provide us with the recommendation to contact insured/bonded experts who could help with the damage the leak had caused. And, he gave us a realistic estimate for what the plumbing repair would cost.

Tom was very clear with his explanations, showed us what plumbing repairs and materials were going to be used, and gave us "breathing room" to make an informed decision (not to be confused with our fear we might resort to using scuba gear to get through the dining room that suffered the "water" below).

All comedy aside, Tom's estimate and repairs were spot on. He was amazingly kind and truly a professional in every sense from knowing the urgency of our need for help, to his expert abilities in spotting the problem and taking care of it as efficiently and quickly as possible.

Plumbing, heating and air, and electrical are all specialty fields that should be handled by licensed/certified professionals. Tom W. is the kind of person any home owner would hope for if their home ever had one of these needs.