ABC Rug & Carpet Cleaning Service showed up on time and they were very gracious. They picked up the rugs without any problem. They did their job and they were nice. Another time they cleaned my sofa. They are always very careful about how they cleaned it. I remember getting a carpet cleaned one time when it was getting old. They called me about its condition and some repairs it needed. They take very good care of things, and don't just clean them. The only problem I have is with my runner in the hallway. It is constantly sliding, and they said there was nothing they could do about it. It just seems like it might be dangerous for someone my age, and I am constantly straightening it.