ABC Rug & Carpet Cleaning Service
- The official carpet cleaner of ABC Carpet & Home. Fine rug cleaning, repair, and restoration from the ONLY company affiliated with ABC Carpet & Home.
- carpet & upholstery cleaning
- Request an appointment
Normally Great - Had An Issue Last Time Though
I was very shocked when the rug I sent to ABC Rug & Carpet Cleaning Service came back with a small tear along the edge. I was thanking the one gentleman while the other one laid it down so I didn't notice right away but sure enough, it came back with an 8 inch tear. I did called them and they took the rug back to repair it, but it came back a different rug. They let me know that they would need to cut it in order to repair it so now it's shorter and just looks different. To be fair, I am still using them. When they brought the rug back, I gave them a different one to clean. I trust them. I know they don't just vacuum the rugs and actually clean them very well. This was the first incident like this and I hope it's the last. I am a dedicated customer but I feel that there should be some sort of compensation.