Business Description:
Categories
accounting services
Big Sandy Superstore of Dublin, Ohio
6825 Dublin Center Dr, Dublin, OH 43017, USA
(614) 698-0121

Service

Total Experience

Will Recommend

Kyln M.

Marysville, OH

Big Sandy Superstore of Dublin, Ohio

Service was terrible

The delivery truck was 90 minutes late from their 4 hour window.. They didn't have all of my furniture. They also left oil from their truck on my driveway.. The bar stools that they brought, broke when I sat in them for the first time.. We ordered $8000 worth of furniture and they offered to send me a $50/$100 gift card to Big Sandy, like I'd go back.. It's been over a month and I still haven't received it.. This has been the worst buying experience I've ever had.. I even had email conversations with the President/CEO and nothing came of that either.. I will never return..

comments

Mr. Mitchell,
I apologize about the damage you had on your delivery, We did send out the gift card for your issues, and we also came out and cleaned the oil spot left on your driveway. We do our very best to fix the issues we run into with our trucks and hope to earn your business back. We hope to see you again soon!
Sincerely,
Derek J.
Operations Manager

Big Sandy Superstore of Dublin, Ohio commented on 09/02/2016