They came to give us a bid for a few different jobs. He was on time, courteous, and wrote out all the bids in detail so I knew what they would entail. Full Nelson Plumbing was recommended to me by another plumber that only does new build work. He said Full Nelson was the one to call. So far I agree. If a plumber recommends another plumber without hesitating, it's probably a good company to call. I will come back to write another review once the work is scheduled and done.