Business Description:
Full Nelson Plumbing, Inc. is dedicated to the highest ideals of professionalism and integrity. Call us today!
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Categories
plumbers & sewer repair
heating & air conditioning
remodeling & major home repairs
Full Nelson Plumbing Heating & Cooling
1015 E 14th Ave, North Kansas City, MO 64116, USA
(816) 420-9697

Service

Will Recommend

Quality

"Plaza Pavillion Condos"

Kansas City, MO

Full Nelson Plumbing Heating & Cooling

Very responsive company and owner!

I called on Full Nelson Plumbing Inc. to come out and do some work on our condo. They had several things to do, including replacing a hot water heater, a garbage disposal, and a shower head. They also repaired several leaks around the shower. Their workers showed up on time, and were friendly and polite. They cleaned up behind their work, and they did a very good job. But I was most impressed with the owner of the company who is very hands-on involved with the work. I found him very responsive. While the work was going on, it was discovered that a minor part had not been ordered, and he called me personally to apologize, and keep me informed as to the status. Little things like this happen from time to time in any kind of work, but it was nice to know that he was aware of it, and on it. He is highly integrated into the day to day operation. I had cause to interact with him on several occasions and he was always able to provide me an immediate response to any question I had. I really appreciated that. It is rare to see that kind of involved management these days!

comments

Thank you for the great review! We are very involved with our customers and want to make sure the job is done right, even when there is a hiccup. We appreciate your business!

Full Nelson Plumbing Heating & Cooling commented on 03/07/2019