Business Description:
Categories
plumbers & sewer repair
Expert Plumbing, Heating, Air and Electrical
372 D St E, Salt Lake City, UT 84103, USA
(801) 224-4545

Service

Total Experience

Will Recommend

Julie R.

Salt Lake City, UT

Expert Plumbing, Heating, Air and Electrical

Really wonderful. So grateful. Jim is awesome.

Literally in the middle of the night last night I had to respond to an alarm at a building we had just purchased the day before because a water sensor had sent a distress signal to the alarm company. Long story short, I needed help with turning off the water supply to our water heater and was not confident about anything to do with electricity, gas, appliances or anything "tecchy". Jim responded to my distressed call to his company and I didn't have to wait very long. Even though he was awakened from a sound sleep to answer my call, he very patiently and kindly walked me through what to do and made me feel so much better. He was knowledgeable, explained everything in a clear and easy to understand manner and even had me smiling at several points in the conversation. It was scary to be all alone in an office building basement in the middle of the night while having to do something I'd never done before, but now I have a new skill, thanks to Jim. Bravo!!!! Our own plumber does not have a 24-hour service, so Jim saved the day. (And the night!)
Thank you.