Business Description:
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Categories
plumbers & sewer repair
Plumbing Masters
9299 W Olive Ave #207, Peoria, AZ 85345, USA
(602) 331-0001
http://plumbingmastersaz.com/

Service

Total Experience

Will Recommend

raymond a.

Phoenix, AZ
Plumbing Masters

Rating stars speak for themselves

$49.95 for a service call and then they determine what can be done to fix the slow drain. $179.95 to snake the system with no guarantee it will fix the problem. Then the offer is to "jet" the system for $489.00. They did not say that would fix the problem either. This is a typical "upsell" or "bait and switch" operation. I went to a local plumbing supply and they recommended a "non-acid" drain cleaner because I have and older home with some galvanized pipe. Used it once and the drain works great.

comments

Rayman, We apologize that we could not give you a definitive answer that the problem with your drain would be fixed. The only way to do this is to put a camera down in the drain line after we have snaked and jetted it. Even then we run into problems with certain kinds of piping. We hate to leave you feeling this way but we snake thousands and thousands of drains a year and we have learned over the years that anything is possible and until we cannot prove it we will not promise something. When we say something then we own it, we are an integrity driven company and nothing less! I understand that you have treated it and if this works then that is awesome! We love to hear that the problem is gone. Thank you for giving us a shot and I realize you probably won't use us again but if you ever need us we will be here for you.

 Plumbing Masters commented on 08/11/2017
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