I feel like they always go above and beyond to provide the best customer service possible and make sure that whatever problem we're experiencing is fixed to their full extent before they leave. So we've just always had a wonderful experience with the person that comes out.
Okay. They put in our water softener and the most recent thing was dealing with a flood situation. It turns out it wasn't the plumbing at all. It was internal with the washing machine. But the plumber actually identified exactly what the problem was and didn't just leave after. It wasn't his own scope of work, but he went out of his way to help me clean up the water mess and give some recommendations on whom to call next. I thought that was superior service.