I was out of town when my neighbor notified me of a small pin-hole leak in my water line. I contacted Superstition Plumbing as I had used them before with great satisfaction. The leak in my pipe was not an emergency requiring immediate attention. Superstition was booked with appointments for the next several days, however, they were able to squeeze me in the following morning. The person who arrived contacted me by telephone and explained the problem and my options. I was sent my bill via email and was able to pay on line. A great experience.