I hired this company to come and do my living room and 2 bedrooms. We have a 12 year old dog so we had a lot of spots from him from the last year. ALL of them came out! I thought for sure I would have to replace the carpet but it looks great and our carpet is a beige color. I think they even got out spots that were here before we moved in! Chris, the technician was great, friendly, and up front about the costs, and showed up on time. Will definitely call them Everytime.