I have been using Lake's One Hour Heating & Air Conditioning for like the last six years or so. Their employees are very punctual, and always show up when they say they will. They are friendly, polite, and do a very professional job. We have never had any problems with them. And, when I said, "friendly" above, I mean just that. Recently they were here to do a job, and my wife's car wouldn't start. It was severely, bitterly cold outside, and these guys took it on themselves to go out in that horrible weather and help her get the car started. I mean, they really went out of their way to help her. I can not express how much I appreciated that! That reflects very well on Lake's One Hour Heating & Air Conditioning having such thoughtful employees!