Installers did a great job. However I called on Jan 1 to report that I smelled gas and that the furnace was not seated correctly. I was told that a tech would come out that day or the next. To this day I have not been called back or seen a tech. I believe that customer service is the key to sucess. With that said, your company has failed. I don't believe it's on me to continue to call to have a tech come out. I chose your company to do the install but poor customer service leaves me to not recommend you to anyone.