Lake's One Hour Heating and Air Conditioning was really prompt and came out as quick as possible to help with our heating problem. I dealt with the owner I think, and he was just really knowledgeable and courteous and was able to solve our problem pretty quickly. Our furnace was going out and was making a loud squealing sound. We are still in the process of replacing the furnace and they will be doing that for sure. They're really friendly and easy to work with.