They come to our office every other week and take care of our shreds. We have over 30 employees so that adds up to a lot of shredding. Shred Pro Secure is always on time. They are also very flexible if we need to change things up. We just call them and it's easy to get through. Shred Pro has given us their office phone number plus the driver's number if we need to get in touch. They also do special projects for us when needed at our off-site location, which is a huge storage site. Everything has always worked out well! I recommend them!