My experience with Little Tommy's Plumbing Shop was very good. The plumber they sent, Brad, came on time and was the same person they had sent before. Brad was very helpful and communicative, so that was great. He put in another outside water faucet and then hooked up the gas for my grill. I just like that Little Tommy's Plumbing sent a person I was familiar with because it felt much more comfortable that way. Everything is great.