I was a former Municipal Building Director. All of "Little Tommy's technicians are either apprentice level or fully licensed plumbers. Fully qualified to do the work needed to perform necessary repairs or necessary maintenance. They always provide a full description of the problem and the solution. Fair prices, fast and clean service with a fair warranty. A Plumbing Company I trust and I was in the business for over 20 years. I highly recommend "Little Tommy's", and use him for all of my daughters(5) houses , too.