Cardinal Flooring and Cabinets

Business Description:

Cardinal Flooring and Cabinets is a full service flooring and remodeling company. We pride ourselves in quality work at a fair price.

Categories

floor laying & refinishing
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Will's Review

Service

Will Recommend

Price for Value

Webster, MO

Cardinal Flooring and Cabinets

Mixed experience

My experience with Cardinal Kitchens and Flooring has had mixed feelings. On one hand they did a great job, the analysis of the floor and our needs were met promptly and with the utmost courtesy. They showed up on time for the job, but sent an inexperienced technician to do the job which delayed the process by a day until a more experienced technician was able to come out to do the job. Was the job was completed, they sent out a technician to conduct a final overview and inspection, and upon doing so they found that one of the thresholds was too high for the door to close. Basically at this point, we are still waiting for them to follow up on the issue and fix it, because the door cannot close otherwise. The original technician who came out left some tools in the garage as well that haven't been picked up, so we are waiting for our follow up to relieve the issue.

comments

Thank you for your feedback. The original person who came out was simply there to demo the existing floor. The main installer came the next day help complete that process and start the installation.
I will make sure the transition is fixed and the clean up is completed immediately.

Cardinal Flooring and Cabinets commented on 07/22/2014