So far, I only had about one or two experiences with Professional Carpet Systems Superior. The carpet cleaner that I used to use recommended them to me, because they were going out of business. I can't really judge them until I've used them more times, but so far, they have been good. They are flexible with their appointments, and are courteous with me. Their workers call before they get here, they arrive on time, and they are professional. I would use them again.