Our air conditioner went out recently, so we called Pass One Hour Heating & Air Conditioning, and they were able to come out and fix it that same day. Apparently, there was a mouse that chewed up a wire from our outside unit, which caused the issue. I have been using Pass One Hour for years, and I have never had any complaints; they have always been really good. Their techs are always friendly, professional, and on time. We will be using them again.